How we handle your personal information, in line with the Privacy Act 2020.
When you place an order, browse the site, or contact us, we may collect: your name, email, phone number, delivery address, order history, and basic device/browsing information (via standard analytics). We never collect or store full payment card details ourselves -- payment is handled by a trusted third-party payment processor, and their own privacy policy governs the payment data they hold.
We use your information to process and deliver orders, respond to enquiries, send order-related updates, and (only with your consent) send occasional marketing emails you can unsubscribe from at any time.
We share only what's necessary with our courier (for delivery) and our payment processor (for payment). We do not sell your personal information to third parties.
Under the Privacy Act 2020, you have the right to ask what personal information we hold about you, request a correction if it's wrong, and ask us to delete it where we're not required to keep it (e.g. for tax records). Contact us using the details below to make a request.
We use cookies for basic site functionality (like remembering your cart) and anonymous analytics. You can disable cookies in your browser, though some site features (like the cart) may not work correctly without them.
This page uses standard NZ Privacy Act 2020 placeholder language -- replace with your real analytics/marketing tool names and retention periods before launch.
